Current COVID-19 scams

Door-to-door COVID-19 scams

Trading Standards are aware of a number of COVID-related door-to-door scams in the borough and have published the below advice to residents. Please ensure you remind yourself of this guidance and pass this on to any elderly or vulnerable residents you may know.

  • Ask to see ID from anyone who comes to your front door.
  • Do not let uninvited callers into your home.
  • No one, including the NHS and the police, is conducting door-to-door coronavirus tests. If anyone comes to your door and claims to be conducting tests, please call 999
  • If you receive a letter through the door offering help during the coronavirus, check to see that the offer is genuine. If unsure, ask a family member, friend or neighbour first.
  • Do not give away personal information.
  • Do not hand over bank cards or give out your PIN number either on the doorstep or over the telephone.
  • Communicate regularly with your neighbours and consider joining your neighbourhood watch scheme.

A few useful contacts:

  • Age Concern, Slough and Berkshire East, have set up ‘Hear for You’, a call service for the elderly which offers emotional support and practical help if needed – 01753 497888.
  • Our community wardens are still out working in your community – 01628 685636.
  • If you notice suspicious behaviour, be sure to call 101.

Free school meals scam

The Department for Education have issued an alert for parents about a scam involving free schools meals.

They are aware that some parents have received an email stating: “As schools will be closing, if you’re entitled to free school meals, please send your bank details and we’ll make sure you’re supported.”

This is a scam email, if received, please do not respond and delete immediately.

Reporting a business that should not be operating

If you suspect that a business should not be currently operating under the new Business Closure Regulations, please email Trading Standards, who are the lead service for enforcing these regulations, supported by Licensing and Environmental Health, at

Help the Guildhall share good news stories

If you would like to nominate a team, community group or individual who has gone above and beyond to help others during this difficult time, email guildhall as they are going to be sharing these on their social media channels to celebrate outstanding members of our community.

Information we have shared with residents

Stay at home information, in line with government guidance.

This message is personal to and intended for the exclusive use of the named addressee only. It may contain material protected by legal or other privilege (laws restricting its use). If this message reaches you in error we apologise – in which case we request that you do not save it, print it, forward it, act on it, or tell anyone anything about it. All emails received and sent by the Royal Borough of Windsor and Maidenhead are subject to the Freedom of Information Act 2000 and other legislation, and may therefore be disclosed to a third party. Any views or opinions in this email are solely those of the author, and do not necessarily represent those of the Royal Borough. We also have partnerships with third parties (including Optalis and Achieving for Children who provide social care on behalf of the Royal Borough of Windsor and Maidenhead). The content of any emails sent by employees of these partners remain their responsibility, and are not the Royal Borough’s responsibility. All emails sent by the Royal Borough are checked for viruses, but this does not constitute a guarantee that they are virus-free. Thank you

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